Epic Support Consultants, Ambulatory or Patient Access - Contract - 19107

About the Opportunity

LRO Staffing is proud to be partnered with a reputable healthcare organization supporting a significant clinical systems initiative across multiple care environments this summer. They are seeking several experienced Epic consultants to join their team on a short-term engagement providing frontline support to clinical, operational, and patient access teams during a key transition period.

These are active vacancies requiring highly adaptable consultants who are comfortable working directly with end users in fast-paced healthcare settings. The organization is open to a blended mix of Epic Certified Principal Trainers and Epic Analysts with strong operational support experience and the ability to work effectively within highly visible environments.

We are currently seeking consultants with experience supporting ambulatory and patient access workflows within Epic environments. This is an excellent opportunity to contribute to a large-scale healthcare transformation initiative within a collaborative and well-supported clinical setting.

Duties include but are not limited to:

• Provide frontline support to clinical and operational end users within Epic environments 
• Assist users with workflow navigation, issue resolution, and day-to-day operational support 
• Support ambulatory, scheduling, registration, and patient access workflows across multiple clinical areas 
• Reinforce workflow best practices and support effective end-user adoption 
• Escalate application, workflow, or operational concerns appropriately to internal leadership teams 
• Participate in operational support activities and centralized escalation processes where required 
• Document recurring issues, workflow observations, and support trends during the engagement 
• Work collaboratively with clinical, technical, and operational stakeholders to maintain continuity throughout the transition period 

About You

The successful candidate will have the following:

• Strong Epic experience supporting ambulatory and/or patient access workflows 
• Experience working as an Epic Principal Trainer, Analyst, or go-live support consultant 
• Epic experience within Ambulatory, Cadence or Prelude will be required 
• Previous experience supporting healthcare organizations during large-scale Epic initiatives preferred 
• Strong understanding of clinical operations, scheduling workflows, registration processes, and end-user support practices 
• Ability to work independently in high-volume and fast-paced healthcare environments 
• Strong troubleshooting, communication, and interpersonal skills 
• Comfortable supporting a broad range of clinical and operational end users in real time 
• Flexibility to support evening and weekend coverage as operationally required 
• Must be available to work onsite throughout the duration of the engagement 

About the Job

• This is a short-term contract engagement expected to run during June 2026
• Shift structures will primarily consist of standard 8-hour coverage, with some extended coverage requirements potentially required depending on operational needs
• This is a fully onsite position in the Greater Toronto Area
• Immediate availability is strongly preferred
• Rates $65.00/hr + depending on experience

LROIT
How to Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to . If you are already registered with us, please contact your Senior Recruiter directly. Please quote job 19107.

LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.
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