In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.As a Dunkin' franchise, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Carafotes/Serpa Network dba Dunkin' of Oxford, Southbridge, Sturbridge, is looking for an upbeat, energetic and responsible person to join our team as a Crew Member.We are seeking people that will bring their smile to work, who aren't afraid of a challenge, and are ready to go the extra mile to keep our guests happy and coming back. Prior quick service restaurant experience a plus, but if you like people and enjoy working in a fast paced, fun environment, please apply!Benefits of working for our Dunkin' franchise:401(k) for eligible employees with a Company match up to 4%Paid vacation after 1 year of employmentHealth InsuranceEarned Sick TimeEmployee Referral BonusHoliday PayEducational benefitsEmployee incentive & recognition programsTip collecting NetworkA Crew Member is expected to:Be punctual, arrive on time.Be friendly with a positive attitude.Able to speak and read English.Accurately count money and make change.Role model exceptional hospitality and guest service.Work in a team environment to ensure service with speed and be able to adapt to changes in guest volume with an appropriate sense of urgency.Prepare food and beverage orders accurately and follow recipe builds.Ensure compliance with all Brand operational standards, as well as Network policies and procedures.Adhere to all mandatory food safety standards and guidelines.Ensure all tasks assigned to position and/or shift are completed.Utilize the "Red Book" and/or similar tools to track required documentation.Drive sales through execution of marketing programs and initiatives.Previous experience working in a cafe or quick service restaurant preferred * Show passion about results by setting compelling targets and delivering on commitments * Meet safety and sanitation standards * Anticipate and understand guests needs and exceed their expectations * Have a positive attitude and work well in a team environment * Provide exceptional guest service * Be reliable and punctual for shifts