Technical Documentation Specialist

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Technical Documentation Specialist needed in Lake Forest, California 92630 for a long-term contract opportunity with Yoh’s client.

The Big Picture – Top Skills You Should Possess:

• Creation of training materials (user manuals, job aids, tutorials, etc.)
• Technical documentation experience
• Technical writing skills
• Proficient in Microsoft Office suite
• SAP is a plus

What You’ll Be Doing:

• Work collaboratively with the Technical Documentation Specialist Lead and internal teams to obtain an in-depth understanding of the products and the documentation requirements, and to ensure technical documentation and training materials are accurate and adopted by the end user community.
• Produce high-quality documentation that meets applicable standards and the needs of the Technical Services end users.
• Create tutorials, job aids, videos and other training artifacts as required to help end users comprehend and leverage our systems to maximize efficiency and effectiveness.
• Analyze existing and potential content, focusing on accuracy, reuse and single-sourcing opportunities.
• Ensure documentation and training materials keep pace with business process, system releases and upgrades to functionality.
• Field and Back Office user manuals are completed and comprehensive of relevant materials from existing job aids, work instructions and playbooks.
• Existing and emerging ServiceMax documentation are successfully converted from Classic to Lightning experience.

What You Need to Bring to the Table: 

• Bachelor’s Degree in Computer Science or similar or equivalent experience.
• Proven work experience in technical writing of quality-focused software documentation to a business end user audience, with consistent attention to detail and end user adoption.
• Proven work experience in the quick grasp of complex technical concepts and representing them in easily understandable text and pictures.
• Excellent written and verbal communication in English.
• Proficient in Microsoft Office suite.
• Prior experience with ServiceMax/Salesforce is strongly preferred.
• Prior experience with SAP is a plus.

What’s In It For You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.

• Medical, Dental & Vision Benefits
• 401K Retirement Saving Plan
• Life & Disability Insurance
• Direct Deposit & weekly ePayroll
• Employee Discount Programs

Opportunity is Calling, Apply Now for the Technical Documentation Specialist position in Lake Forest, California 92630

Recruiter:  Vera Evan

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Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

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