FRONT-OFFICE APPLICATION SUPPORT Location is NYC - but working remote is required until further notice. Work as part of a team supporting delivering solutions to Fixed Income Trading Sales desks across Europe. Responsible for managing applications that offer pricing, risk, electronic algorithmic trading and trade capture functionalities to the Business. The role will involve 1st line application support responsibilities, offering engagement with a broad range of stakeholders across Front Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams. Candidates will be expected to be ensure smooth running of the bank's trading business and handling issues raised by the desk on a day to day basis and therefore require strong inter-personal skills and business knowledge. Systems and applications comprise vendor and in-house built tools, with ION Trading solutions. REQUIRED Excellent working knowledge of ION Trading Systems, particularly PXE, Refdata and Anvil, as well as Bloomberg (including TOMS) and MarketAxess Supporting trading systems and how trades flow front to back. Should be comfortable assessing trading systemscomponents to investigate trade breaks, connectivity, and data issues Solid understanding of financial markets and products, in particular Fixed Income Rates Knowledge of IT project development lifecycles (SDLC) within Investment Banks Technical knowledge Scripting, SQL and or experience in Programming Languages Database technology - Oracle, Sybase preferred Windows Desktop and Server 200812, Linux, Thin Client Networking technologies, operating systems, hardware and protocols Log Debugging and technical root cause analysis Infrastructure Support Incident management