This is a Tier III level of technical systems support position. The primary purpose of this position is to support the business through development of backend SQL reporting as well as troubleshooting and resolving backend database issues. This position will test and modify computers systems or programs in order to assist end-users to effectively utilize finance, accounting and property management applications. This position requires specialized skills and experience using Yardi and other property management software including SQL experience. The incumbent will create and implement improved workflows and provide quality assurance across all applications. This position works under minimal supervision.Essential Job Duties and Responsibilities* Modifies business applications and training materials* Thoroughly document changes within Change Management* Researches and implements new code and procedures for the property management software programs* Design, develops and customizes custom and standard Yardi reports* Monitors SQL environment and maintain data integrity* Ensure source control standards are maintained* Consults with corporate and internal associates on issues or problemsPhysical and Mental DemandsThis position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Work EnvironmentStandard office working environment that may be busy and noisy at times.Education and/or Experience* College Preferred or 3 years of specialized training or experience in the areas described below* 3 years of experience using Yardi or other property management software* 2 years of experience using Microsoft SQL Server* 1 year working in an Agile development environment* 1 year of accounting experience* Basic knowledge of on-site property management operations* Yardi Voyager 7s preferred* Yardi YSR report development preferred* Knowledge of Yardi schema, ETL's and report writing preferredSkills/Specialized Knowledge* Identify and recommend solutions and improvements* Experience with database access optimization* Exhibits sound judgment and swift decision-making skills* Exhibit strong attention to detail and accuracy* Customer service orientation* Ability to work independently with general supervision* Prioritize and multi-task in a fast-paced environment* Ability to collaborate with others* Skilled at processing and analyzing large data sets* Ability to correlate the use of IT applications to business procedures* Experience training and supporting end users* Advanced Excel skills* Ability to perform extensive peer reviewsOther Requirements* Must maintain professional appearance.* Ability to be at work on a regular and consistent basis; Overtime may be required for this position.