Available Job

Systems Engineering Manager


About the Company Oneida Nation Enterprises is a diverse organization comprised of hospitality, gaming, enterprise, retail and service brands. We offer guests, partners and team members alike a sense of community. Wersquore a trusted name that signals quality, consistency, superior service and exceptional experiences. Everything we do is in the interest of enriching the lives of customers and employees, investing in and growing the economy and local communities, and securing prosperity for future Oneida generations. We are currently seeking a Systems Engineering Manager to join our dynamic Information Technology department. The qualified candidate will carry out the following responsibilities Effectively plans, schedules, and assigns work to all Systems Engineers and Database Administrators consistently monitoring the overall function of the team. Ensures proper training of staff. Independently reviews, plans and evaluates operating systems required administration and provides assistance and support to Systems Engineers. This includes performing proactive monitoring practices and preparing proposals on upgrades needed to keep a stable, available and reliable operating environment in place. Defines datainformation architecture standards, policies and procedures for the organization, structure, attributes and classification of data elements, and applies accepted data content standards to technology projects. Demonstrates experience with installs and configurations to maintain organizationrsquos servers and operating systems. Follows and promotes the development life cycle process, ensuring that Change Management practices are adhered to. Consistently takes appropriate proactive measures to ensure the stability, availability and reliability of areas under responsibility. Ensures during ldquoemergency and highrdquo problem events that the pertinent System Engineering and Database resources are working the issues and any status updates are given to the Director of Infrastructure Engineering in a timely fashion. Actively provide and promote the importance of documentation, accurate records of work performed, project tracking, and management reporting. Reviews documentation provided by Systems Engineers and Database Administrators for accuracy and quality. Coordinates ongoing maintenance of the servers, databases and operating systems. Demonstrates experience in creating and maintaining strong teamwork ethic relationships, working with other IT team members to implement necessary changes, upgrades and enhancements to the systems. Assists the Director of Infrastructure Engineering in the development of philosophies, strategies and policies to support the IT mission. Responsible for the high-quality maintenance and administration of the Casinorsquos primary revenue generating gaming system this includes taking appropriate proactive measures performing daily monitoring of the all gaming servers to ensure the stability, availability and reliability of the propertyrsquos main revenue generating system. Mandatory 247 on-call support for responsible systems, this includes trouble-shooting root cause of issues, i.e. hardware, operating system, database or application issue, and determining action plan and making judgment call on required resource needed for resolution, i.e. IBM Advance Support, Microsoft support, Applications Support, etc. Off-hours support is handled remotely, however judgment call is required to determine when it is necessary to be on-site, as well as, escalating issue to executive management. Job Requirements Job Requirements include A degree in Computer Science or other related technical field andor minimum equivalent experience of six or more years working in an IT environment. One year of leadership experience in IT environment a plus. Highly experienced managing a multi-server distributed environment or distributed network. Experience in managing database administration team. Experience with Unix scripting such as Perl, Bash and Korn. Experience with the following operating systems Windows 200x, AS400, AIX, Linux and UNIX. Understanding of Active Directory, VMware, IBM SANdisk technologies and networking a must. Excellent organizational, verbal and writing skills and the ability to perform well under pressure. Demonstrated experience working with gaming andor hospitality systems Desired Qualifications Experienced managing technical resources. Become part of a growing, exciting organization that offers stability, flexibility, competitive wages, outstanding benefits including medical, dental, vision, paid time off, 401K retirement plan, flexible spending account and many additional employee discounts and amenities.

Location/Region: Verona, NY


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