Posting Job DescriptionJOB SCOPEThe Systems Engineer III in Video Support Center-Systems is responsible for providing Tier 2 and Tier 3 support for the resolution of outages and service impairments in a 24x7x365 operation. The Engineer is also responsible for reliable, consistent operation of these systems to provide a quality entertainment and information experience for our customers. The video systems included in this team's purview include Video Back-Office Systems, Conditional Access Systems, Switched Digital Video Systems and Video on Demand Systems.DUTIES AND RESPONSIBILITIES* Responsible for providing Tier 2 and Tier 3 support for the resolution of outages and service impairments in a 24x7x365 operation* Programming, trouble resolution, operations and maintenance of systems, applications and equipment used in the provisioning and delivery of Interactive Services by providing support for all video systems within Charter Communications* Also responsible for reliable, consistent operation of these systems to provide a quality entertainment and information experience for our customers.* Lead initiatives and mentor other team membersBASIC / MINIMUM QUALIFICATIONS* Bachelor's degree in Computer Science, Engineering or related field and/or equivalent work experience.* Minimum five (5) years Engineering work experience* Minimum of (3) years of experience working with Unix/Linux based client/server systems and applications* Minimum of (3) years of experience performing application configuration, programming, installation, and maintenance within a Systems Administration capacity* Must be able to work the following schedule: Wednesday thru Sunday 6 AM to 5 PMADDITIONAL JOB QUALIFICATIONS* Advanced experience working with Unix/Linux operating systems; specifically experience with RedHat, and Solaris* Experience leading systems and applications support for complex, high-reliability systems and architectures supporting video services or back-offices* Advanced experience and knowledge of VOD systems including AMS, catchers, caches, streamers and associated VOD back-offices* Advanced experience and knowledge of Conditional Access controllers such as Cisco DNCSs and Arris DACs* Solid experience and knowledge of Switched Digital Video systems from vendors such as Arris and CiscoPREFERRED QUALIFICATIONS* Ideal candidate will have five years of Systems Engineering experience* Direct experience and expert knowledge of Charter back office systems such as Mystro and Spectrum* Working experience within Telecommunications industry* System Administration of complex Unix environments and associated certifications (RHCSA, RHCE)* Ability to lead team of System Engineers in troubleshooting